Mar 10: Dunlop announce extended Guarantee
Netherlands-based Dunlop Conveyor Belting has announced that they are doubling the standard guarantee on all conveyor belts from the industry norm of 12 months to 24 months*. Dunlop has always maintained that their belts are the best quality available in the market place and that they provide end-users with the lowest lifetime cost. In what amounts to an 'industry first', they have decided to support those claims by providing their customers with a much longer guarantee against premature failure due to faulty materials or workmanship.
Sales & Marketing Director Andries Smilda, feels that this will be especially attractive to customers who are thinking of introducing Dunlop belts for the first time. 'Our long-standing customers already understand the superior quality of our belts. That is why they continue to buy from us even though they can very easily buy belts from elsewhere at lower prices. They know that it would be a false economy but potential new customers can be cautious about trying a new supplier. I believe that the two-year guarantee will help reassure them in an enormous way'.
Managing Director Edwin Have believes that confidence is the key word. 'Telling would-be customers that your products are the best and last longer is one thing but it is important that you back it up. And that is just what we are doing by extending our guarantee to two years. We have total confidence in the quality and durability of our belts and this action proves just how confident we are'.
This bold move will certainly be welcomed not only by Dunlop’s own salesforce but also their many distributors and agents. 'We have been very encouraged by our sales in recent months but this is a tremendous boost for everyone connected with Dunlop' says General Sales Manager Les Williams. 'Our message is very clear. There has never been a better time to buy Dunlop belts!'
*(Guarantees mentioned are for information purposes only. For certain specific applications deviating guarantees may be applicable. Always check with Dunlop Conveyor Belting / your contact if the two-year guarantee is applicable to your belts).